Pelanggan Ditengking, Kopi Dibuang Dalam Sinki Lepas Bayar Dengan Syiling 5 Sen

CARI-MAL

Kisah seorang peniaga minuman membuang kopi yang dipesan pelanggannya kerana dia dibayar menggunakan duit syiling bernilai 5 sen menjadi tular di media Singapura.


Berdasarkan hantaran seorang pelanggan wanita di Facebook Complaint Singapore, dia meluahkan rasa marah terhadap insiden berkenaan.

“Adakah 5 sen bukan duit sehinggakan peniaga enggan menerimanya jika dibayar pelanggan?” soalnya.


Menurutnya, dia memesan kopi-o di sebuah kedai di Yishun yang berharga S$1.20 (RM3.70).


Apabila dia cuba membayar harga minuman itu menggunakan duit syiling, termasuk dua keping syiling 5 sen, pekerja di kedai tersebut meninggikan suara lalu membuang kopi yang dipesannya ke dalam sinki.


Lapor Berita Mediacorp, aduan wanita itu mendapat pelbagai reaksi daripada banyak pengguna media sosial.


Ada yang memberitahu, menggunakan syiling 5 sen adalah sah selagi tidak melebihi S$2 (RM6.21).

Kredit foto: FB

Terdapat juga pengguna media sosial yang menegaskan peniaga itu sepatutnya dipersalahkan dan mereka menyatakan, peniaga sepatutnya memaklumkan terlebih dahulu sekiranya enggan menerima bayaran menggunakan syiling 5 sen.


Penguasa Kewangan Singapura (MAS) sebelum ini juga pernah mengeluarkan kenyataan mengenai bayaran menggunakan syiling.


Jelasnya, peniaga perlu meletakkan notis mengenai kaedah bayaran yang diterimanya.


Sementara itu, sikap peniaga tersebut juga dikecam kerana meninggikan suara dan membuang kopi yang sudah dibancuh ke dalam sinki.




Sumber: Utusan

lemak_masin

Berlagaknye acik Vietnam tu..

sukacactus

Ek nak mampos!
Padahal dah siap bancuh tu, rela dia buang

Redmyvi

habaq jela tkmau syiling.. smpai buang kopi bagai tu kenapa.. meniaga mcm ni melingkup bru tau..

AznieBunnie

lemak_masin replied at 5-4-2022 06:40 AM
Berlagaknye acik Vietnam tu..

entah-entah pekerja je.
tapi berlagak, kalahkan tauke...
hebat!!!

kakikuDibibirmu

Gula-gula kopiko, siapa berak terabur, yeayyy yeayyy yeayyy

paz

Mostly perniaga kecik macam ni happy dapat duit kecik. Kadang-kadang minta bayar guna syiling kalau dia nampak kita ada.

Maybe Singapore tak terima duit 5 sen ke macam mana?

Kalau takde 5 sen tak jadi 10 sen

becir

Singapore overall gitula, dari immigrants sampai citizens perangai pelik. Robot memasing

Supersirap

x pandai kira ka?

Carcosa

Kemain biadap immigrant tu
Kalau kat negara dia, tah2 papa kedana, 5 sen pun dia jilat. Ckp elok2 taak boleh ke??

annehuda

aku teringat lawak kumar tu, singapore tu dah ramai sgt imigran smpikan die yg dh mmg singaporean plak rasa die tu yg imigran

Samerosie

OOoooooooo ini sebabnya, dah lama dah tak accept 5 cent coins ni. Mek Nam boleh je explain tapi ye la kut kan Singaporean memang kiasu pun, kut ada sign pun tak baca.

Shops can opt to refuse 5-cent payment due to little-known rule
15 November 2019
By Isabelle Liew



5-cent coins (PHOTO: Yahoo News Singapore)


SINGAPORE — Sandra Lim works at a bakery in Tanjong Pagar Plaza and often gets into arguments with some customers over payment, specifically 5-cent coins.

Despite having a sign placed at Chocolat N’ Spice since 2010 to indicate that the bakery doesn’t accept 5-cent coins, it still gets about 20 5-cent coins a week from customers who refuse to back down.

“Some still try to pay up to $1 in five-cent coins. They are sarcastic and get frustrated, and some even scold me,” said Lim, 35, who usually swops out the coins with her own large denomination coins and then tries to use them elsewhere.

But the bakery has the right to reject 5-cent payment from customers so long as it puts up the sign, as stated in the Currency Act. The Monetary Authority of Singapore (MAS) has written a few letters over the years to local media to address the issue by citing the Act, in response to irate customers who questioned certain shops that had rejected their payments.

Under the Act, while currency notes and coins issued by the authorities are legal tender, a payee can choose to put up a “written notice to the payer that he would not accept as payment all or any of the denominations of currency notes or coins in satisfaction of a debt”.



A sign placed by Yummi Chiffon, a coffee and cake shop at Tanjong Pagar Xchange, indicating to customers that it does not accept 5-cent payments.

Similarly, at Yummi Chiffon, a shop selling hot beverages and cakes at Tanjong Pagar Xchange, altercations with insistent customers happen daily despite a clear sign stating that it does not accept 5-cent coins, said Serene Chng, 53, who has worked there for two years.

She makes exceptions for two coins per customer, but many want to use more, and insist that the store is obliged to accept them. “If customers give six 5-cent coins, my boss will tell me not to accept. Some customers don’t understand and try to argue with us.”

The main reason for the reluctance of shops like Yummi and Chocolat N’ Spice to accept 5-cent coins is the service fee charged by banks for depositing coins – usually $0.015 per coin. That takes more of a dent out of a 5-cent coin compared to, say, a $1 coin.

Earlier this year, the Currency Amendment Bill moved to simplify tender limits, imposing a 20-coin maximum per denomination instead of the previous value limit.

In other words, a buyer can use up to 20 coins for each of the 5-cent, 10-cent, 20-cent, 50-cent and $1 denominations, or a maximum $37. This works out to $1.50 in the service fee to be incurred by a shop that accepts the transaction.

The idea of a cap on service charges was brought up in Parliament earlier this year by Bishan-Toa Payoh GRC Member of Parliament Saktiandi Supaat. However, MAS’ position is that these are commercial decisions by banks. There are only a few exceptions made by banks, including free deposits of up to 1,000 coins a month into a POSBkids account, or deposits into a child’s Child Development Account at POSB, OCBC or UOB.

For some shops, the arguments and held-up queues over their refusal to accept 5-cent payments have prompted them to do an about-turn, such as one popular snack retailer in the Orchard area.

“While regular customers understand, many other customers make a big fuss out of it and take photos of the stall, threatening to post (them) online,” said its spokesman, who requested that the shop not be named.


A number of shops – usually smaller food stalls and mom-and-pop establishments – have often found themselves in the spotlight when customers take to social media platforms to express their ire when coins are rejected.

angelofish

kat 7e malaysia ni.happy sangat kalau nak tukar duit syiling 5 sen.sangat di alu alukan

SedihPedih

emonya acik vietnam tu...boleh aja tya ada duit lain tak sb tak accept 5 sen. Sanggup dia rugi secawan kopi

prettyuglybabe

entah-entah sally piu piu ni pun sama je rude dia..
maybe orang dah cakap tak accept tapi dia bagi jugak..
kalau i peniaga pun, u humban je kopi tu dari buang masa argue dengan orang tak reti bahasa..

supernaturalee

kt pasar mlm kita ni ada je makcik x nk terima bila ada yg byr dgn duit syiling 5 sen

lemak_masin

prettyuglybabe replied at 5-4-2022 10:14 AM
entah-entah sally piu piu ni pun sama je rude dia..
maybe orang dah cakap tak accept tapi dia bagi j ...

Betui jugak tu.. depa ni pandai play victim ..
depa takkan laa tak tau byk kedai dah taknak terima 5sen . Gatai gak nak bg..

wirazam

lemak_masin replied at 5-4-2022 06:40 AM
Berlagaknye acik Vietnam tu..

Kan baru keje kat Singapore Tu..Mohon bos kedai kopi ni ambik tindakan kat acik ni..Dan bg customer nih free kopi selama seminggu

Adrif

paz replied at 5-4-2022 08:10 AM
Mostly perniaga kecik macam ni happy dapat duit kecik. Kadang-kadang minta bayar guna syiling kalau  ...

betul. aku pernah kerja part time kat kedai makan, kalau tiba2 kena jaga cashier counter, kalau customer ada duit pecah, senang woo buat kerja. dapat bagi semua baki kat customer.

tapi in case kalau short 5 sen, katakanlah baki dia, RM1.15. kita terpaksa bagi baki kat customer, RM1.20. sebab takde duit kecik.

mostly pelanggan bayar guna kad, visa & master. so, cashier tu kadang2 short on cash.

H0rr0rfan

Aku kalau kopi vietnam ni kureng sikit sebab masa aku kat sana, ada mamat british ni cakap toksah la minum sbb diorang guna lard untuk roast biji kopi.