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Author: owen81

AIR ASIA - PART 9

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Post time 28-9-2015 12:32 PM | Show all posts
ichi replied at 23-9-2015 08:58 PM
nak tnye 2 soklan...

perlu ke isi "binti" kat nama penumpang... kalau tak isi ade masalah tak..

masa nak buat web check in nnti .. pd masa tulah diperlukan passport details

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Post time 28-9-2015 08:36 PM | Show all posts
msrosse replied at 28-9-2015 12:32 PM
masa nak buat web check in nnti .. pd masa tulah diperlukan passport details

tenkiu2.. kene standby pp dia la time tuh.. kalo silap keyin mati la nnt
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Post time 28-9-2015 09:50 PM | Show all posts
ichi replied at 27-9-2015 12:11 AM
tak yah kiem2... aku terus cium je utk ko

aipppp........................have fun...............tangkap gambo banyak2

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Post time 28-9-2015 10:12 PM | Show all posts
lonso replied at 28-9-2015 09:50 PM
aipppp........................have fun...............tangkap gambo banyak2

tenkiu lonso..... sebulan lagik... luggage dgn meals pon takbeli lagik nih
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Post time 30-9-2015 11:46 AM | Show all posts
urgent.. flight AA dr PKU ke KUL esok cancel due to bad weather.. lps tu AA bg 2 options.. either tkr date lain or credit account.. sy live chat dgn customer care AA, sorg CC dia ni x membantu langsung.. dia kata xleh tkr online pulak.. email dr AA br dpt mlm td. flight esok ptg.. dia suruh pergi je ke kaunter airport PKU n jumpa customer service dia. mslhnye yg pergi ni my parents je, if dh btl flight cancel kesian pulak diorg kena pegi airport n kena settlekan mcm2 pulak nnt..

ada cara lain x?
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Post time 30-9-2015 03:47 PM | Show all posts
Edited by azradiza at 30-9-2015 03:49 PM
lady_sarah83 replied at 30-9-2015 11:46 AM
urgent.. flight AA dr PKU ke KUL esok cancel due to bad weather.. lps tu AA bg 2 options.. either tk ...

kitorang haritu kene pegi airasia sales counter jugak utk mintak refund credit account sebab flight maid kitorang kensel dari surabayatapi mase tu akak aku yg belikan tiket utk maid and maid tu mmg dah kat surabaya balik beraya .. so the passenger tak perlu pegi pun together2 mase nak mintak refund tu
tapi sales person tu request utk create airasia account atas name passenger pastu credit refund tu akan masuk account passenger, tak boleh masuk account airasia akak aku walaupun die yg beli tiket tu

process nak refund tak lame pun .. within 3-4 working days dah dapat
kitorang pegi buat kat airasia sales office kat KLIA2 ... tapi rasenye kat mane2 sales office pun takpe as long as bawak flight itinerary segala
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Post time 30-9-2015 05:18 PM | Show all posts
azradiza replied at 30-9-2015 03:47 PM
kitorang haritu kene pegi airasia sales counter jugak utk mintak refund credit account sebab fligh ...

sy xnak refund credit account tp nak tkr flight date.. boleh pilih 14 days dr date asal.. kena g kaunter jugak la nampaknya ni..
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Post time 30-9-2015 05:33 PM | Show all posts
MissN-ny replied at 7-9-2015 01:36 PM
Tengah dalam dilema ni nak pergi Jepun ke KOrea....Jepun dh pg 2x...last pg bulan 4 aritu...
NIat a ...

Kita pun teringin nak pergi dua2 tempat ..pilih yg paling teringin dulu, pas2, pergi yg satu lagi.
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Post time 30-9-2015 07:05 PM | Show all posts
lady_sarah83 replied at 30-9-2015 05:18 PM
sy xnak refund credit account tp nak tkr flight date.. boleh pilih 14 days dr date asal.. kena g k ...

kitorang aritu pun ade option utk tukar tarikh ... tapi opt utk mintak refund jer
mmg dua2 option kene gi kaunter
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Post time 1-10-2015 03:06 PM | Show all posts
nanu_nanu replied at 30-9-2015 05:33 PM
Kita pun teringin nak pergi dua2 tempat  ..pilih yg paling teringin dulu, pas2, pergi yg satu la ...

Tulah...ikut ati mmg sume tmpt nk pg...
Tp Jepun baru sgt pg bulan 4 aritu...
Mmg seronok tp baik pg tmpt yg lom pg plak...
Tp somi dh angau nk g jepun jgk...
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Post time 10-10-2015 05:53 PM | Show all posts
azradiza replied at 30-9-2015 07:05 PM
kitorang aritu pun ade option utk tukar tarikh ... tapi opt utk mintak refund jer
mmg dua2 option ...

Asalam. Akk dpt email dari aa mengenai ketiadaan penerbangan dari jb-lombok return pd 29 okt ini..mungkin route tlh tutup..so nk tanye bole tk claim utk kl-lombok?sebab ground arrangement termasok hotel tlh setle dibyr...sape2 bole share pengalaman.....?tq....
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Post time 10-10-2015 07:49 PM From the mobile phone | Show all posts
Hi otai2, nak tanye saya dah beli tiket aritu lps tu skrg ni br nak beli tiket utk anak sy yg berumur 6 thn.

Boleh ke kita beli utk dia sorg je?
Nak beli time promo nanti.. If pegi office airasia takut x dpt rega murah.

Bolehke kita tipu umur ms beli online tu hehe.. Tolong saya
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Post time 11-10-2015 02:22 PM | Show all posts
azradiza replied at 30-9-2015 07:05 PM
kitorang aritu pun ade option utk tukar tarikh ... tapi opt utk mintak refund jer
mmg dua2 option ...

boleh tak terangkan (untuk refund) mengenai e-form bahagian routing code : SWIFT/Bic Code/ABA/Routing No/Sort Code/BSB/IBAN  dan selanjutnya routing code number?nak amik kt mana?...tq....harap membantu...tqtqtq
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Post time 11-10-2015 06:20 PM | Show all posts
Casper999 replied at 10-10-2015 07:49 PM
Hi otai2, nak tanye saya dah beli tiket aritu lps tu skrg ni br nak beli tiket utk anak sy yg berumu ...

boleh je tipu umur tp memandangkan keadaan flight skrg ni yg mcm2 keadaan tak diingini ni..
lebih baik isi betul2 la takut ade kesulitan di kemudian hari..malang tu tak berbau...
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Post time 12-10-2015 04:09 PM | Show all posts
mintal tolong



masalah nya sekarang ni name my husband blk xde

pergi ada,ade siapa2 blh bg cadangan?

mcm mane nak buat
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Post time 13-10-2015 03:20 AM | Show all posts
salam korang. sorry tak sempat backlog. iols ada add infant guna manage my booking. sekali ada spelling error, so tak proceed dengan payment. sekarang ni kat booking tu tulis "need payment", iols wat kesilapan ni kol 5 petang semalam, ni check masih ada lagi need payment. bila nak hilang ek? bukan dulu 4 jam dah hilang ke? huwaaaaaa
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Post time 13-10-2015 11:15 AM | Show all posts
ailoveusomuch replied at 13-10-2015 03:20 AM
salam korang. sorry tak sempat backlog. iols ada add infant guna manage my booking. sekali ada spell ...

W.salam, saya pun pernah hadapi masalah yang sama. Saya try call airasia service centre tapi kekadang susah jugak nak dapat line
jadi pergi je Aasia ticketing office yang berdekatan, tapi kena bawa supporting document macam surat beranak atau I.c.
Cepat je diorang tolong amendkan insaAllah.
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Post time 13-10-2015 04:15 PM | Show all posts
Baru setelkan hal dengan Airasia.
Surprisingly senang gila berurusan dengan customer service airasia thru twitter.
Aku just tweet kat @askairasia, malam rasanya.
tapi xdpt reply, esok pagi tuh pihak dorang reply mintak booking no.
Bg booking no, terus dorang mintak details utk tukar flight date and time,
bagi je semua info dorang nak, voila terus dpt flight baru.
So kalau korang de problem apa2 berkenaan flight korang, tweet je.
xyah buang masa nak tggu livechat yg q panjang nak mamps tuh.
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Post time 14-10-2015 06:22 AM | Show all posts
dara41 replied at 13-10-2015 11:15 AM
W.salam, saya pun pernah hadapi masalah yang sama. Saya try call airasia service centre tapi kekad ...

Iols duk bandar kecik, official air asia office memang takda kat sini. Ada wakil travel agency jah. Banyak sistem dia dah berubah rupanya, iols dah lama tak travel, last berjimba may 2014 g padang. Ni tengok web AA pun dah banyak perubahan. Dulu bila kta add on, memang akan keluar "need payment" selagi kta belum bayar, dah bayar baru keluar confirmed. Tp need payment ni lama2 akan hilang, iols tak ingat berapa jam, dalam 4-6 jam kalau x silap. Tapi sekarang dah lain, memang takkan hilang sampai bila2 selagi kita tak buat payment.

So, iols bayar je walaupun nama infant tu silap. Then, pergi live chat n dorang terus betulkan. Iols tweet, sampai 3 hari ni tak reply2. Live chat 2x, tunggu tak lama sangat. 1st tunggu 40 mnit, yang 2nd dalam 20 minit. Laju je dorang betulkan. Pernah gak click live chat, dia tulis "we r experiencing high volume, please try again". Tp ok jah, try balik dalam beberapa minit terus masuk queue. Live chat ni kekurangan nya memang kena menghadap, sebab queue tu unpredictable, kadang2 laju je sampai turn kita.

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Post time 14-10-2015 12:39 PM From the mobile phone | Show all posts
Salam...nk tanye
Masa web check-in tgk gender Male, click kat female x bole2...nk wat camne ye?
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