MYEG Credit Card Payment Problem

anna_natasha

Ada sapa2 try guna cc utk payment saman di MYEG?

Apsal yer saya nyer asyik dpt 'Transaction Declined-Unknown Respond'...try 3x....kol bank bank kata tak da apa2 pun transaction yg dia declined....dan try dekat 3x lagi masih tgh call customer service cc saya tu....tak dpt juga..... dia kata nnt after 1 hr try lagi......so saya try kol myeg yg tak brp nak friendly je dia punya customer service..katanya bank saya yg declined.....ni semua masa siang tadi punya cerita masa try byr guna pc opis...

ni mlm ni try lagi 3x jugak....guna broadband......message pun yg sama....pastu call bank....try dgn dia 3x jugaa.....dia kata tak ada pun yg masukkkk dan declined ponggg.........

adussss sakit jiwa betul pasal aku nak bayo saman aku rm1200...aku tak cukup rm200 jerrr sbb tu nk pakai cc.....tadi mula2 aku dh pegi byr bill cc aku tadi rm1000.....kalau tahu nak jadi mcm ni.....aku terus je byr saman pakai cash tadi tu tak payah nak bayo cc dulu.......nnt dpt gaji bayo ler lagi rm200 saman tuu....huhuhuhu...

sekian....sorry ..teremo...

foxnike

ko percaya la cakap customer sevis myeg tuh ! derang kerja pun ntah ikhlas ker tak. kalau salah sendiri, sape nak ngaku kan ?

midar

penah kena mcm ni.. tp masa nk renew roadtax...
kt myeg, tunjuk unsuccessful..
tp dh kena tolak dr my online banking...
call kt myeg.. dioarg transfer ke CS..
dlm 1 ari, problem settle & dpt roadtax...

kalo bank kater xder aper2 transaction..
rsnyer myeg yg ader problem tu..
mungkin terlampau ramai yg online nk membayar saman...
sbb tu unsuccessful...

anna_natasha

finally dh byr saman kt balai....2 jam Q....
kat balai pun bole pakai cc...tp hari jumaat tak bole plak....

Mizzsued

Mizz sekarang sgt2 marah kat MYEG!!!:@:@!!!

Saman Mizz yg 0peliknya kat MYEG ni kejap kata ada 2, kejap kata 3. Tp Mizz settle je semua bulan DECEMBER yang lepas lagi tau!!!! Via direct debit from account. Masa bayar bulan DECEMBER 2010 lepas from the bank side successful, no problem. So ingatkan lega la sbb sumer dah settle walopun 1 saman tu speeding tp kawan yg drive (agak2 boleh claim tak dr dia?) and lagi 1 dr kereta lama yg Mizz dah jual-ni lagi satu hal, nak kena check JPJ lak!!

Anywa, nasib baik plak awal minggu ni terpikir lak nak saje-saje check kat MYEG kot depa dah upload pasal rekod pembayaran last December tu. Tp rupa-rupanya ada lagi!!! WTFFFF?????:@

So Mizz stright away call CS MYEG and check dekat dia, siap bagi lagi transaction refrence number untuk diorang check. CS tu janji akan call later utk update. Tp ptg tu masa dia call Mizz lak kat gym so x angkat panggilan dia. The next day Mizz call balik nak tanya status, tp line depa sgt busy. Sama gak beberapa hari lepas tu

Last2 semalam (Jumaat) baru managed tp get thru, and itupun dia bgtau nak kena check. Yg Mizz sgt geram, bila dia call time lunch time, boleh lak dia kata yg transaction in December tu tak lepas. I was like. WHATTTT??? Tapi duit Mizz dah dideduct pun dr account okehhh!!!

So lepas lunch Mizz terus called bank and from their record pun diorg dah transfer d money to whoever is supposed to receive the payment. Tp nak kena investigate whc cld take a few days. Just to be safe, CS bank advised me to just make the outstanding payment kat MYEG record to. So Mizz bayo la...Transaction status bank=successful. Tapi kat MYEG-FAILED!!!

So Mizz try lagi sekali the same thing happened. Celaka!! Berapa byk duit aku korang nak amik ni weyyyy!!!!:@...Mizz bengang sgt so tunggu hari ni mulakan balik.

Yg peliknya bila Mizz check balik rekod kat MYEG tu, lain plak rekod nya!boleh bertambah plak saman. Boleh gitu??Apa kes ni? Called bank balik, bank pun nak kena investigate. Called pak polisi kat Pitrajaya plak depa suh pi baya kat kaunter. Laaaa...koita pakai servis yg patutnya menyenangkan semua pihak tp pasai benda cemni, kita plak yg menjadik mangsa!!!Sapa tak geram kan?

Lepas tu call balik lagi la MYEG, dah Mizz cerita byk kali dgn dia punya CS, CS lak boleh kata maybe duit tu stuck plak kat pihak middleman diorang, MEPS. I'm sooo very upsate okeh. Dia bagi lak cakap dgn supervisor dia, and lepas kasik all the details, she said they would investigate.

Ya Allah...tolong lah!!! This is supposed to have been settled since December lagi tau. kornag germa ke tak geram kalo jadik mangsa cemni? Abih duit aku yg dah berapa byk kena tolak tu camne? Kita yg buat keja awal2 sbb xnak last minute kena lak benda cemni!Nanti tak pasal2 tetiba takleh nak renew lesen/road tax lak, kan naya?

So ni Mizz still lagi tunggu status from both MYEG and bank. Sedih, geram, bengang, tension, sumer ada.

So korang yg dah bayo tu esp. via direct debit kan, baik korang check balik status payment korang tu takut jadik mcm Mizz gak. Duit dah deduct, tp rupanya ntah apa jadi...

Sorry sgt byk emo karangan ni, tp harap paham

Mizzsued

Thank Mod Med...

Baru kejap tadi lagi satu round Mizz try bayo. Bank-successful. Tp belah MYEG-FAILED lagi!!!Astaghfirullah...Berapa kali nak kena buat ni weyyy??? Dah mati akal dah xtau nka wat aper.

Worse comes to worst, nampaknya esok pepagi kena la Mizz join q amik nomobor bayo kat kaunter jer..

MYEG, kalo korang xboleh nak tampung all the payment traffic cemtu, pakai otak la skit...tambah la bandwidth tuh. Kalo tak pun, xyah la terhegeh-hegeh nak offer service cemni!

anna_natasha

buat sakit ati lagi kalo kol CS MYEG!

otai_g

myeg sux la...
dulu2 aku ingt nak bayar saman polis trafik kat myeg.
sekali cek2 rekod x de dlm database.
sudahnya ke balai polis trafik jgk aku gi bayar zaman.

philipinoe2

adekpino baya saman ekor gune myeg 2 mggu lps ok jah, lps baya, cek2 da xde saman ekor..

MeeSai

ko kena call balik bank ,
cakap kat bank transaction declined biler tgh buat online transaction dgn MYEG.
So nanti diorang akan releasekan online gateway dari kredit kard ko..

anna_natasha

Reply 10# MeeSai


    dah kol bank....dia kata tak da masuk satu pun....bank tak der apa2 transaction katanyer...

foxnike

Mizz sekarang sgt2 marah kat MYEG!!!!!!

Saman Mizz yg 0peliknya kat MYEG ni kej ...
Mizzsued Post at 26-2-2011 18:25

Mizz, ko tak report (email ker haper) kat pej gomen yg bertanggungjawab ker  (pdrm/JPJ) pasal kes ko nieh ?

Ni nak kena inform derang. mungkin derang tak tau myeg ni bermasalah (tapi aku sure derang tak tahu)

Mizzsued

Reply 12# foxnike


    When all the dust has settled (dah la ni depa extend lagi kannn..) I'm gong to find out under which department/ministry yg oversee MYEG ni then nak komplen and/or buat proposal for better service.

Mizz punye various transactions hari tu semuanya through as far as the bank is concerned. So last2 pagi Isnin on 28th tu pukul 6.30 dah keluar dr rumah pi balai polis and amik nombor. Tp bila turn bayo rupanya kena byr 30hengget je, means salah satu transaction online tu actually berjaya.

Bila check semalam kat MYEG diorang confirmkan whc transaction yg berjaya, so the only thing left to do was Mizz bgtau the bank whc transaction yg masuk kat MYEG and the rest diorang terus proceed to refund balik duit Mizz la..

foxnike

ingat wat online menyenangkan public, tapi lebih  menyusahkan aje ade lah.... huhu..