TM UNIFI HSBB

adie82 · Post time 24-3-2010 09:04 PM

lambatnya nak reveal price!!!!!

evolutionary · Post time 24-3-2010 09:07 PM

dengar citer 150 ringgit

budingyun · Post time 24-3-2010 09:13 PM

sg renggam?? kluang punya sg renggam ke??

dekat jer ngan aku tuh..

budingyun · Post time 24-3-2010 09:21 PM

1. What is HSBB?
HSBB stands for High Speed Broadband delivering bandwidth at network speeds of 10Mbps and above through fixed line only as compared with normal broadband (Broadband for General Public – BBGP) delivered at network speeds ranging from 384Kbps to less than 10Mbps through fixed line (DSL) and wireless mode (3G/HSDPA, WiMax, WiFi).

2. Streamyx is subject to best effort, what about HSBB?
No Internet Service Provider (ISP) can guarantee Internet access speed as it is subject to many factors.

3. How to subscribe HSBB?
HSBB can be subscribed at selected TMpoint outlets, phone registration to our Service Operations Center (SOC) and other channels that will be announced during HSBB commercial launch in late Q1 2010.

4. I understand that HSBB has 3 products, HSI, Voice & IPTV. Can I subscribe any one of it?
HSBB packages come with the Triple Play service.

5. Does HSBB offer VOBB or normal TM fixed line?
HSBB packages will offer normal TM fixed line service (example 03-XXXXXXX numbering) with special call rates.

6. Do I need a special telephone set for HSBB Voice service?
No. TM will provide a free telephone set.

7. Which areas are served by HSBB?
Please refer to "Is HSBB Available in My Area?" page.

8. I am a business applicant, can I subscribe for HSBB?
Yes, you may subscribe to our HSBB Business packages.

9. Is there any service level guarantee for HSBB?
Yes for business customers, subject to package offerings.

10. Is there any FUP?
Yes. Fair Usage Policy (FUP) is a standard practise globally. TM is currently looking into this possibility.

11. What are the technologies used?
FTTx, ETTx, and VDSL2.

12. How fast is HSBB?
Bandwidth delivered at network access speeds of 10Mbps and above.

13. What is VOBB?
VOBB is voice over broadband most likely using 0154 numbering.

14. What is IPTV?
Internet Protocol TV (IPTV) is TV delivered over a broadband network.

15. For HSI (High Speed Internet), do I need a special modem?
TM will provide all necessary equipment (s) to deliver the service.

16. What is VOD?
Video On Demand (VOD) is a channel or library of videos and movies that can be watched as and when you require. You can Play, Pause, Stop, Rewind and Forward them as you wish exactly like a DVD player.

17. If I am paying for 10Mbps will I get 10Mbps speed?
TM is committed to deliver at average of 80% most of the time or higher during non-peak hours of the subscribed speed within Telekom Malaysia (TM) network only.

18. If I am using my desktop PC at the same time I am watching IPTV, will there be any drop in the bandwidth speeds I receive?
No. There will be a dedicated bandwidth or Virtual Local Area Network (VLAN) for IPTV.

19. Is my fibre line a dedicated line (point-to-point connection) and not shared?
No. HSBB service is not a point-to-point dedicated line similar to Leased Line connection. It is a shared connection like other mass market broadband services.

20. If there are many people using the service at one time, will I experience a drop in the speed I receive in my port?
HSBB Internet connection is based on best effort basis and it is not a dedicated connection (means, it is shared). However, TM will responsible to ensure answer on Question 17 is catered.

21. Will I have to pay for HSBB installation and how much will it be?
Yes. There will be some installation charges. However, what those charges are will depend on packages subscribed or promotions running at that time.

22. Will I have to bear the cost of the CPE?
No, all packages will come with free CPE to enable the service.

23. If I am to pay for the CPE, is there any warranty?
Any CPE provided or sold by TM will have a minimum guarantee of 1 year.

24. Will I be responsible for the CPE?
TM will be responsible for the CPE during the 1 year warranty period, however after this, the responsibility for CPE maintenance will be with the customer.

25. If there is anything wrong with the CPE, who will repair the CPE? Who will pay for it?
TM will repair and replace CPE accordingly during warranty period. Outside of warranty period, customer will be charged accordingly.

26. If there is any fault on the service, who will be responsible for the service restoration and will I have to pay for TM's visit to my home?
TM will undertake an end-to-end investigation on the fault. If the fault lies with TM, TM will undertake restoration work at no cost to the customer. However, if the fault lies on the customer's end, TM reserves the right to charge accordingly.

27. If I am getting a different service provider providing me HSBB services, who will be responsible for maintenance and troubleshooting? Do I call TM or the service provider? Who will charge for the service?
The service provider will be fully responsible for the maintenance and troubleshooting.

28. Are you going to use a contract for HSBB service?
Yes, depends on the packages subscribed.

29. If I were to switch to HSBB service, what will happen to my contact obligation on Streamyx?
TM will waive any penalty imposed upon successful HSBB service activation.

30. Will there be a minimum subscription period for the service and penalty for early termination?
Yes, depends on the packages subscribed.

31. Any rebates for service outages and for not meeting the minimum guarantees?
TM reserves the right to provide rebates accordingly.

32. Will I be able to receive HD quality transmission on my normal TV?
No. You will have to get a HD enabled TV.

33. Why are you not rolling out the service in other areas outside of the Klang Valley?
TM's initial focus for HSBB deployment will be on those areas identified to contribute significantly to national GDP.

34. If I want the service in my area but it is not being covered by HSBB roll-out, how can I get the service?
You may register your interest which will serve as a means to gauge demand in your respective area. TM will use this information to analyse feasibility of providing the service to your area.

FAIR USAGE POLICY..

budingyun · Post time 24-3-2010 09:30 PM

HSBB

5mb = RM150. 60 gb capped
10mb = RM199. 80gb capped
20mb = Rm249. 120gb capped.

nanie · Post time 24-3-2010 09:40 PM

budingyun · Post time 24-3-2010 09:45 PM

SPAM!!!

NazreenNazari · Post time 24-3-2010 10:05 PM

huhu...5mb RM150....kalo upload dier laju,bbaloi gak ler..dapat 100-200 kbps upload ckup lahh...capped bandwidth 60gb per month??

cmf_death · Post time 24-3-2010 10:11 PM

ape kes capped neh... bek amik pakej biasa... unlimited..
kalo speed laju.. mkin sonok la donlot.. gerenti lbh nya...

mycos79 · Post time 24-3-2010 10:43 PM

aper nie capped2 pulak....patut unlimitedlah

barulah HSBB

kulitkoko · Post time 25-3-2010 12:28 AM

HSBB

5mb = RM150. 60 gb capped
10mb = RM199. 80gb capped
20mb = Rm249. 120gb capped.

budingyun Post at 24-3-2010 21:30

so far aku rasa seme ISP ada capped...digi, wimax, maxis..
yg tader cuma streamyx..

diorng kata global practice.. lom check kat singapore, korea, japan seme tuh ada capped tak..

aziz79 · Post time 25-3-2010 12:30 AM

HSBB capped?
tak payah ler..

newspr · Post time 25-3-2010 03:10 PM

Post Last Edit by newspr at 25-3-2010 17:20

site: http://www.unifi.my

What are the charges like – installation fee, hardware rental, contract duration, etc?
There will be an initial promotion, waiving charges for standard installations and activations worth RM300.
The duration of standard contracts is 24 months.

Caj install sampai RM300. Adus.
Tapi kan, lepas reach limit, dia cap speed berapa?

aziz79 · Post time 25-3-2010 03:35 PM

31# kulitkoko
masa aku duduk jepun dulu, yang aku tau lah..
ISP mana ada capped apa2 untuk download.
untuk upload ada la..
bayar pun murah kira2 2600yen. dalam(RM90) untuk 50mb