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Author: sedondon

Maxis Wireless Broadband

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Post time 5-3-2008 09:16 AM | Show all posts

Yours still want support Maxis Wires Less Board Band?

FROM CEO MAXIS TO CONSUMER




On the modem, I was also very clear in myemails: the modem continues to belong to Maxis, even after the contract expires.


Maxis Wires Less Board Band



I have tried to be very transparent on ourbusiness logic. If you do not believe in our logic and think that we want totake advantage of you, please feel free to terminate the service at any time. Iassure you that we will not enforce any contract in your case.


With respect to the pricing, I continue tobelieve that RM 68 is the best deal in the market

All modem included USB and Wifi after contract and forever still belong to Maxis when you termination the service.

RM138-00 for USB 3.6m . So RM40-00* 18 months = RM 720-00 (RM98 is for access fees and modem rental is RM40)

USB modem pricing = RM 599-699 retail shop


Best regards,

Yours agree this contract ? However you have fully paid 18 months contract, USM modem still not belong to consumer, why you need pay more?

Suggestion izzi  -----> www.izzi.com.my

DIGI 3G with come out by this year.





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Post time 5-3-2008 09:23 AM | Show all posts

Reply #1 sedondon's post

Better dun support Maxis Wires Less board band because i am victim after 18 months contract ..
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Post time 5-3-2008 05:01 PM | Show all posts

Maxis can't solve wires less board band

FYI

Maxis can't solve wires less board band problem at Klang Valley because too many user are register.

Please take note about it.

Whose register have to careful as below :

1.) Very slow access after 7PM
2.) Can't terminate home voice system, once yours terminate will triger as new contract.
3.) Can't upgrade or downgrade. Once yours upgrade and downgrade will triger as new contract.
4.) Forever Modem are belong to Maxis because that praticular modem is renting.
5.) System down time too much.
6.) Can't access some period at night time or peark hours session or sepcials days.

Who are terminate have to pay penaty.


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Post time 5-3-2008 05:12 PM | Show all posts
im using maxis broadband..if i want to terminate it...so..what should i do?
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Post time 5-3-2008 05:13 PM | Show all posts
FYI

Maxis can't solve wires less board band problem at Klang Valley because too many user are register.

Please take note about it.

Whose register have to careful as below :

1.) Very slow access after 7PM

no comment, sometimes good sometimes not

2.) Can't terminate home voice system, once yours terminate will triger as new contract.

no. i already contact their CS, and we are allow to do so after 6 months period f.o.c fee

3.) Can't upgrade or downgrade. Once yours upgrade and downgrade will triger as new contract.

from what i understand, i can upgrade the package but not downgrade

4.) Forever Modem are belong to Maxis because that praticular modem is renting.

yes, rent at rm18/month

5.) System down time too much.

no comment

6.) Can't access some period at night time or peark hours session or sepcials days.

no comment

Who are terminate have to pay penaty.

yes, if in interval 18 months period


kepade mod, mergekan thread ni keh...
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Post time 5-3-2008 05:20 PM | Show all posts

Reply #4 szerone9's post

terminate penalty dia kira macamana?
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Post time 5-3-2008 05:27 PM | Show all posts
kayakan lagi ananda ni
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Post time 6-3-2008 12:38 AM | Show all posts

Reply #34 mira83's post

yang tu tak tau pulak aku... mungkin jumlah baki 18 bulan kontrak (x) harga pakej yang kau pilih... is like the same whether u use it or not in that 18 months contract period, u pay the same price...


pembuka thread ni tatau tekan butang reply kot... tau tekan butang new jer...

so, masalahnye disini die nak modem zte tu after 18 bulan die langgan,... dan setau aku memang modem tu milik maxis pasal dalam laman web maxis.com.my/broadband ada nyatakan dalam pakej diorang rm18 dah termasuk sewa modem tu... so kalau modem rosak ke ape bleh dapat ganti nanti...

installment aku bayar rm100 je kenape ade yg bayar rm200 nih? dan 1st bill aku bukan rm68 seperti yg aku langgan sebaliknya rm73 sebab extra rm5 charge utk billing itemised... yang ni totally hidden charge... time aku mule nak langgan dulu takde sape bgtau pasal ni.. tapi sekarang dah terminate...

[ Last edited by  szerone9 at 6-3-2008 12:39 AM ]
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Post time 6-3-2008 01:26 AM | Show all posts

Reply #38 szerone9's post

aku dah mention pasal itemised billing tu kat belakang2 sikit...
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Post time 6-3-2008 01:40 AM | Show all posts
memandangkan tuan tanah ada sebut kat area klang valey maybe tak sama ngan tempat lain kot.
Originally posted by szerone9 at 5-3-2008 05:13 PM
FYI

Maxis can't solve wires less board band problem at Klang Valley because too many user are register.

Please take note about it.

Whose register have to careful as below :

1.) Very slow access after 7PM
aku punya perfomance lak.
pagi ke tengahari laju
petang slow skit
malam ke tengah malam slow banyak

2.) Can't terminate home voice system, once yours terminate will triger as new contract.

takder la. aku dah terminate dah pun. tak tau la kat klang kontrak lain .

3.) Can't upgrade or downgrade. Once yours upgrade and downgrade will triger as new contract.

boleh je upgrade n downgrade. takder plak kena new contract. nak upgrade kali pertama free. kalau tak puas ati nak downgrade balik kena caj rm25. bill lak kira pro rated. aku ari tu upgrade ke power rm98 sebulan jer. speed laju dari jam 7pg-12tgh jer. lain waktu cam lama gak. terus mintak downgrade. tapi sebab aku buat komplen, tak kena caj rm25

4.) Forever Modem are belong to Maxis because that praticular modem is renting.

yes, rent at rm18/month

5.) System down time too much.

masa memula guna speed laju jer. gangguan pun kurang. lepas je 4-5bulan connection cam b***

6.) Can't access some period at night time or peark hours session or sepcials days.

selalunya time antara jam 12:30am-1:30am banyak gangguan. maybe sebab bukak port p2p kot. kalau public holiday lak speed slow n kerap dc

Who are terminate have to pay penaty.

terminate dalam tempoh kontrak kena penalty rm68 x baki kontrak(bulan)
kalau lagi 5 bulan kontrak nak abis
so kena bayar rm68x5.
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Post time 6-3-2008 02:06 AM | Show all posts

Reply #39 adie82's post

takdelah... maksud aku org yg promote maxis wireless ni kat aku...
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Post time 6-3-2008 12:15 PM | Show all posts

Reply #42 szerone9's post

aku pun sama kes ngan ko gak. tapi agen ada bagi tau pasal cancel home voice lepas 6 bulan. n pasal itemised billing.
agen tu tak bagitau pun pasal kontrak 18 bulan. dia cakap kalau tak puas ati boleh terminate!
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Post time 6-3-2008 12:50 PM | Show all posts

Reply #38 szerone9's post

maxis broadband bukan ke billing dia 138 per month...masa register mmg kena bayar 100 utk deposit...
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Post time 6-3-2008 12:53 PM | Show all posts
penalty tu memang rm68 ker?
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Post time 6-3-2008 12:54 PM | Show all posts

Reply #44 adie82's post

oooo... tapi maxis pun sepatutnya kat iklan die tu buatlah terang2 harga tidak termasuk itemised billing... haih, buat bil pun sampai rm5...
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Post time 6-3-2008 12:56 PM | Show all posts

Reply #47 mira83's post

maxis wireless broadband... maxis broadband tak ambik tau... huhuuh
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Post time 6-3-2008 01:00 PM | Show all posts
sepanjang aku pakai 3-4 bulan gak ler...huih....kadang ok...kadang tak ok tapi ada setengah2 tempat..dia laju...ok la..
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Post time 6-3-2008 01:02 PM | Show all posts
aku ingat nak terminate...tapi ada banyak bulan lagi la...10 bulan lagi...hurm kalau 68x10=680...uiyooo...tapi kalau 138x10= lagi bnyak...
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Post time 6-3-2008 03:53 PM | Show all posts

Reply #52 mira83's post

maxis wired broadband rm138 ke sebulan? mcm usb wireless modem tu...
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Post time 6-3-2008 04:27 PM | Show all posts

Reply #53 szerone9's post

aah..camana nak terminate...kena penalty 68 ker?
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