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huhuhuu...sudah!!!
aku ada interview ngan company ni hari selasa pagi ni...
Position: Service Desk Analyst (English/Mandarin/Cantonese/Japanese speaking)
Reporting To: Team Leader, Service Desk
Key Roles and Responsibilities
To provide technical assistance to end users through phone/emails
To diagnose and troubleshoot desktop problems over the phone and remote control tools
To accurately log problems into Service Desk system
To resolve incidents on first call
To escalate problems to 2nd level support group when required
Requirements
Diploma or Bachelor Degree in IT / Computer Science
MCSE/MCP Certification is an added advantage
Minimum 2 years working experience in IT industry
Minimum 2 years working experience in a multinational Helpdesk environment
Must posses good experience and strong in problem solving skills
Proficient in PC hardware, software (Windows OS) and network troubleshooting
Proficient in Microsoft applications used on Win2K, Win XP platform
Familiar with multi-lingual Windows XP version and Lotus Notes
Knowledge of LAN/WAN architectures; Novell (NDS and Zenworks), Linux
Must have the ability to resolve incidents on first call
Excellent communication skills in spoken and written English
Able to work well in a team
Willing to work in a multilingual Global Service Desk
Willing to work on shift (ie UK business hours)
Willing to work on 24x7 shift if required
Willing to work in Cyberjaya
Willing to work during Malaysian Public Holidays
tgk scop keje sejibik call centre...ok ke? |
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Reply #13 tampoi_mari's post
ff: sat eh..kenal noraxliana tak? dia network analyst.. |
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Reply #21 sirehpinang's post
call center laa tue.. atos origin nih service center punya company.. :-)
dulu panggil schlumbergersema.. tapi atos origin dah takeover... |
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aku dpt offer for Level 2 network...ni dah kali ke 2 dia calling aku dtg collect offer latter..di sbbkan member aku citer kat sana keje not fun ada discriminasy kaum jd aku cancel la :@ |
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yeeeeeehaaaaaaaaaaaaa!!!!
td aku br lps interiew kt co ni...
x penah lagi aku jumpa org yg senang nk gelak2 masa interview ni...
memang puas hati aku gi intebiew...kalu x dpt pon x pe..
janji aku puas..bleh gelak...cakap mcm kt kedai mamak...
kalau la sume co mcm ni...sonang kojo eh.... |
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Reply #25 sirehpinang's post
gud luck |
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macam best jer...
tapi aku bukan IT line |
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lama tak nampak shalalat....still kat atos ke??? |
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errr...shift dia cemana?
susah tak interview kat sane? |
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mmg tak besh keje shift huhu |
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Originally posted by datuk_batery at 13-11-2006 01:27 PM
member aku keje atos network kat TPM...2 org blah kat situ sbb dia punya bos discriminasi kaum...Gaji dia org offer mmg power..tp tu la keje kene gak happy
Pergh naper kau tak pergi. Dah gaji besar amik je la. MNC mmg camtu. Ala kau duduk diam2, amik gaji besar tu, belajar apa yg patut pastu pergi la tempat lain yg tak amalkan diskriminasi. |
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Category: Belia & Informasi
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