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View: 8483|Reply: 12
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CUSTOMER SERVICE BANK ????
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Elop tumpang tanya....ada sesaper tau tentang kerja customer service officer tak????
customer service officer untuk OCBC bank....keje ada 24hour shift lak tu...macam mana tu???
macam mana keje dia???tensen x??mesti nak kena layan customer marah2 ke  ???
tolong lah sesaper yang keje bank....ke kawan korang ada keje macam ni ke...bagilah tau serba sikit pasal keje ni.....
gaji berapa???ok ke ha keje ni??? |
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hi edaa... keje customer service mmg kena liase ngan customer...ada 2 jenis... ada yg offer keje customer svc for call centre...ada yg walk-in customer..tapi rasanye OCBC ni call centre...customer marah2 tu..biasalah...buat tak reti je..ehehe...dia marah company bukan kat kite...so dont take it personally kay..
most call centre mang keje shift..biasanye selain daripada basic, dema akan kasi shift allowance..travel allowance....beh kurang cenggitu la....
basic lak ..tengok company gak...ada yg ikut education level...ada yg ikut tenure... selalunye..kalo degree..lam rm1800..diploma lam rm1500...itu tak masuk elaun la...
papepon...all the best! |
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ni mesti e2 kan??? dekat ngan opis aku...member aku penah g interview dia...interviewer nye sorg india tua yg kerek...tak tau la camne
basic kat situ utk degree rm1.9...benefit mcm staff ocbc gak...selalunye turnover utk call center mmg tinggi...tu sebab sentiasa ade vacancy |
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ni mesti ko nampak iklan dlm jobstreet/the star kan?
sebenarnya aku keje situ la..hehe..ikut pengalaman aku keje kt 2 call centers,customer service ni memang tak best sebab dah sah2 ko kena layan customers..customers lak perangai macam2..kalo yang baik tu takpela..tapi kalo perangai macam cilakak tu,rasa macam nak resign pun ada.
kt situ memang ada shift 24hrs,transport provided,gaji basic for fresh degree holder rm1900,kalo confirm leh dpt rm2200++.pastu kalo ko dpt keje situ,diorang akan letak ko either in banking or credit cards team.product n system knowledge kena power,kalo tak kena leter dengan customers..
nak maklumat lanjut,sila pm aku... |
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Reply #4 akik's post
 akik ...berjiran nampaknya kite |
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Originally posted by ecomoda012 at 14-10-2006 12:10 AM
akik ...berjiran nampaknya kite
aik..ko keje mana ecomoda?bila2 bole la blanje aku makan kt cafe hasan...kuikui.. |
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apply kat jobstreet tu so dia panggil inteviu dulu...macam mana inteviu tu>>>aku english dah la x fluent sangat....
gaji utk diploma dia nak bg rm1600....24hour shift alamak ngantuk le kalo keje pagi...
nak kena tahan customer marah2 laye....tapi dia ada bg guideline kan nak jawap sumer macam mana...aku bukan tau huhuhu
so korang rasa mmg ok la ye keje ni....dia nak locate kat ocbc cyberjaya....tau x kay sana mcmana?? |
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Originally posted by akik at 14-10-2006 11:13 AM
aik..ko keje mana ecomoda?bila2 bole la blanje aku makan kt cafe hasan...kuikui..
kat ofis yg bertentangan dgn hsbc...best ke mkn kat hasan??? service punye la slow :geram: |
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Reply #9 lady_nF's post
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yg ni aku rase jual kredit kad gak kot....sbb dia prefer yg ade sales experience |
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esq dpt offer utk jd customer service exec kt satu company nie.. masalahnye, masa negotiate, dia dh stuju nk bagi RM1800.. tup tup masa antar offer letter, dia bagi basic RM1500 jer... dah laa jawatan tue contract jer.. last2 terus esq reject offer tue..  |
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Kalau dah kerja shift 24 nih baik yang dekat dgn rumah cam area KL. Boleh cepat sampai, senang mengular dan mencuci mata. Kalau Cyberjaya atau Bukit Jelutung... hehehe. Orang tido korang kerja, orang nak gi kerja korang tido. Ada life ka? |
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Reply #12 sofianbm's post
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tak kisah la...masa mude la nak cari experience....better keje drpd menganggur kan...janji masyuk :cak: |
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Category: Belia & Informasi
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Post time 13-10-2006 08:36 AM
变色卡
Author
