Customer Service Representative (Banking Industry) – Immediate Hiring!

Intelekrecruit

Job Descriptions:

• Handle incoming calls using standard processes to respond to enquiry / complaints raised by customers.
  
• Apply proper phone etiquette to manage various customer situations and achieve first call resolutions where necessary.
  
• Perform after call work (administration work) in accordance to the set procedures with zero defect.
  
  

Requirements:

• SPM, Diploma or Degree holder in any related field with a minimum of 1 year working experience in Customer Service field.
  
• Excellent communication skills in English and Bahasa Malaysia.
  
• Able to converse in Mandarin is an added advantage.
  
• Have positive working attitude and enjoy assisting and interacting with customers.
  
• MUST be able to work on shifts, weekends and Public Holidays.
  
• Full professional job training will be provided for successful candidates.
  
• Fresh Graduates Degree with less than 6 months working experience are encouraged to apply.
  
• Open to MALAYSIAN citizen only.
  
  

Kindly contact Ms. Hana at 03-21612121 orsend your resume to [url=][email protected][/url] for immediate interviewappointment.