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New car owner wants seats replaced, or another model
Friday, August 20th, 2010 09:28:00
ANDREW of Sentul feels uncomfortable sitting in his new Toyota Altis and wants a Camry in return.
"I bought the Altis on July 9, confident that the car would perform well and suit me comfortably. Due to the electronic mechanism for the seat, I am unable to push it back sufficiently to fit my legs well. I am a six-footer and kidney donor, and the cramped seat is discomforting to me, especially during long trips."
ANDREW says his job entails a lot of travel and he faces severe backaches and spinal pain after a prolonged time in the car.
"I contacted Toyota's customer service on July 12 about it but they could not help. They told me there was nothing that they could do about the limited leg room," he says, adding he tried contacting UMW Toyota Motor's general manager and their executive director, but to no avail.
"On July 12, the salesperson who sold me the Altis informed me that Toyota was looking for a settlement.
"I want Toyota to replace my driver's seat either with an improved electronic seat or a manual one. As a last resort, I want Toyota to give me a new Camry in return at the same price as my month-old Altis."
ANDREW says UMW Toyota's assistant manager of customer relations told him the manually adjusted seats were shorter than the electronic ones.
"On Aug 12, the assistant manager told me there was no solution to the problem, so he arranged a technical briefing for me on the electronic seat," he says.
"I requested a high-ranking Japanese official from UMW Toyota to attend the meeting and listen to my problems. But at the meeting on Aug 17, those present were only executives from UMW Toyota's technical, after-sales service and sales departments."
A SPOKESMAN for UMW Toyota Motor Sdn Bhd says they are looking for the best settlement with ANDREW.
"As part of customer satisfaction, we will always listen to our customers. We would like to meet up with ANDREW again to discuss further what the best option is."
When contacted by Hotline, ANDREW says he is considering taking legal action
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dah tau panjang, test lar dulu.. mangkuk tol arrr..
tak pong, beli jer kete yg kompom leh fit, cam merzz kaa.. |
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camni kalu..... aku nak beli bmw 1's ... pastu kasi komplen kaw2 sbb sempit & tak selesa.
pastu, mintak tukar dgn 7's plak ... |
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camni kalu..... aku nak beli bmw 1's ... pastu kasi komplen kaw2 sbb sempit & tak selesa.
pastu, m ...
waksir Post at 23-8-2010 13:19 
haku nak beli savvy, komplen kaw-kaw.. mintak tukar ngan passart.. miahahhah |
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Tak test dulu ke bingai ni..??Macam ni punya org pun ada ka..??? Aku budget Andrew ni musti set2 kelly ng  |
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Tak test dulu ke bingai ni..??Macam ni punya org pun ada ka..??? Aku budget Andrew ni musti set2 kel ...
tungkai Post at 23-8-2010 13:23
ko citer pasal set-set kel tu, tempat haku ader sorang, dalam IC nama Logarajan, tapi dier soh orang panggey dier Bruce... huhuhuhu.. |
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haku nak beli savvy, komplen kaw-kaw.. mintak tukar ngan passart.. miahahhah
Fast-N-Furious Post at 23-8-2010 13:23 
tak buleh la camtu .... savvy-passat tu .. mak lain2, bapak asing2 oooo
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ler... boleh plak demand nak camry...
takkan la mase dia beli altis tu tak test dulu... muat ke tak legroom... 
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Reply 6# Fast-N-Furious
Dulu aku keje Pizza Hut custimer service. Advise sorang makcik ni suruh amik pizza vege sebab diorg ni tak makan daging tapi still insist nak pizza daging. Aku key in order. Bila dah sampai dia carik aku balik & kata aku tipu dia sbb bagi dia pizza daging. So aku suruh dia bagi balik pizza daging tu tapi dia kata dah habis makan baru perasan. Tak kesiyal namanya..??So dia nak refund + pizza baru. Last2 aku gak kena bambu..Kalau ko nak tau..itulah set2 kelly ng ni..:@:@ |
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Ayooo........tarak test dulu ke sebelum beli. |
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tak buleh la camtu .... savvy-passat tu .. mak lain2, bapak asing2 oooo
waksir Post at 23-8-2010 13:25
takper.. pernah bertunang aper.. cuma kensel nikah jer.. wakakak.. |
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beri betis nak peha...bagi peha nak apa lak |
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customer x siuman...watpe dilayan.... kasi santau je sampai m*mpos! |
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bagi tukau ngan yg nih la wehhh..
baru xde leg room problem...
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Cam haram jek...geng2 stok oriental bukit pakai nama omputeh nih mmg jenis peel nak amik kesempatan jek kejenye..dah tau duit tuh cukup utk beli altis tuh pakai jek la....berangan nak demand camry la pulak... |
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nasib baik dia tak mintak Lexus....{:1_126:} |
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gelong punyer org, dah tau nak beli kereta test la dlu.... |
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gelong punyer org, dah tau nak beli kereta test la dlu.... |
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Memang sengal tahap gaban itu org..... |
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Post time 23-8-2010 12:45 PM
变色卡
Author
Post time 23-8-2010 11:23 PM
![[tvN] "When The Stars Gossip / Ask The Stars" 별들에게 물어봐 (2023) ~ Lee Minho, Gong Hyojin, Han Jieun](https://uf.cari.com.my/forumx/mforum/block/08/08339b7d0e264e998bb51608b6598bcc.jpg)
