Dear Valued Guest,
We refer to your flight D7 172 on Saturday, 10th March 2012 scheduled to depart at 0950hrs from LCC Terminal,Kuala Lumpur.
We regret to inform you that the above flight has been CANCELLED, due to operational reasons.
Please contact us at [email protected], quoting your booking number, if:
•You want to move* to the closest flight to your original flight as follows:
-D7 176 on Friday, 9th March 2012, departing at 1830hrs, arriving in Delhi at 2140hrs; or
-D7 176 on Sunday, 11th March 2012, departing at 1830hrs, arriving in Delhi at 2140hrs
•You wish to move* to any of our other Kuala Lumpur - Delhi flights of your choice before the 23rd March 2012;
•You wish to cancel your ticket and request for a refund;
•Should you have any connecting flights on AirAsia/AirAsia X, we will also move* them accordingly; or
•Should you have any concerns you would like us to address.
*at no cost, subject to availability
Also, please find attached a letter confirming the cancellation for your travel insurance provider should you require it.
We apologize for the inconvenience caused.
Sincerely,
Azran Osman-Rani
Chief Executive Officer
AirAsia X Sdn Bhd