sekarang ni mood aku dah kelau... deeyymmm u Seoul Hostel!!!!
bole plak tetiba je dia ata dia dah kensel booking aku? tu pun mujur aku folowup arrghhhhh deyymm.. now mana aku nak stay ni?????? nah korang tgk la sendiri emel aku ngn hotel tu.. aku dah balas memberitahu kekecewaan, tgk dia reply ke what donno je.. ok now masa utk aku bagi VERY BAD REVIEW pasal hotel ni kat seluruh pelusuk web!!! ban SEOUL HOSTEL!!!
Hi Won.
This is unfair business transaction and very unprofessional conduct.
At first you told me that my reservation has been confirmed.
Later some other chap told me I need to make a minimum 4 nights stay or u will have to cancel my bookings, and I did promptly confirm that I will reserve for 4 nights.
And now, after for few days, I were only told that u guys canceled my booking??
I've wasted my time and now I have to start all over again to find a new hotel for me and my family's accommodation?
I'm still in Malaysia, not even set my foot there in Seoul and yet u guys gave me a very bad perception of doing business with koreans?
Do expect my testimonials in the web, and its not going to be a positive one!
Thanks for all the troubles!!!
Sent from my BlackBerry® wireless device via Vodafone-Celcom Mobile. From: "seoulhostel" <[email protected]>
Date: Wed, 12 Oct 2011 14:22:28 +0900
To: <[email protected]>
Subject: Seoul Hostel Reservation
Dear Sir /Madam
I'm sorry to say that your reservation has been canceled.
I hope you can find better place.
Regards,
Won
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, October 12, 2011 1:07 PM
To: seoulhostel
Subject: Re: Seoul Hostel Reservation __IMPORTANT___
Hi Han.
Just want to know what is the status of my confirmationof booking for the 4 nights stay from 27-31oct? Tq.
------Original Message------ To: seoulhostel Subject: Re: Seoul Hostel Reservation __IMPORTANT___ Sent: Oct 10, 2011 18:30
Hi,
Ok, but I really need the room. So I will make thereservation for 4nights.
check_in : 2011.10.27 check_out : 2011.10.31 ( 4 Night Stay ) room_type : TWIN Room total_room : 1 Room total_person : 3 person arrival time to airport : 0630am Flight number : D7 2686 ------------------------------------------- Total Charge : 240000 won
Twin 60000 won 60000 X 4 night X 1 Room = 240000 won -------------------------------------------
*is there any further discount? Thanks
------Original Message------ From: seoulhostel To: [email protected] Subject: RE: Seoul Hostel Reservation __IMPORTANT___ Sent: Oct 10, 2011 18:24
Dear Sir/madam, Sorry for this email. our new staffdid not know that we do not accept 1night~3 night reservation for that weekend. if you stay 3 nights, we need to cancel your reservation detail.we can not accept 3 night reservation during that weekend. sorry to causeinconvenience. Regards, HAN
From: seoulhostel [mailto:[email protected]] Sent:Saturday, October 08, 2011 9:00 PM To: '[email protected]' Subject: SeoulHostel Reservation
Dear Sir / Madam, Thank you for Email. Your reservationis confirmed .If there is anything you need to change, please let use know assoon as possible. ** 'Re-confirm' is required. ** you need to re-confirm 3-4days before your check-in day. ** after fixed your arrival time to here, let usknow it when re-confirm. Regards, Haley ------------------------------------------- Name : XXX Email : [email protected] : Malaysia Phone : XXXX -------------------------------------------
check_in : 2011.10.27 check_out : 2011.10.30 ( 3 NightStay )
room_type : TWIN Room
total_room : 1 Room
total_person : 3 person
arrival time to airport : 0630am
Flight number : D72686 -------------------------------------------
Total Charge : 180000 won Twin60000 won 60000 X 3 night X 1 Room = 180000won ------------------------------------------- --------------------------------------------------------------------------------------------------We accept Korean Cash Only on check-inPay All in advance when check-in. No Credit Card---------------------------------------------------------------------------------------------------Check-In : 14:00 ~ 24:00 ( Early check-inmay be available by room condition ) Check-Out : 10:00Office hour : 07:00 ~ 02:00** After the Check-Out,Baggage Keeping Service is available. ** After the Check-In ( orRemittance), No refund in any reason. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------= SEOUL HOSTEL = Website : www.seoulhostel.net Email :[email protected] Phone : +82-2-3673-3671 ( in korea ,02-3673-3671 ) +82-16-208-4474 ( in korea , 016-208-4474 ) mobile. Address : 53 Ikseon-dong, Jongno-gu, Seoul Korea ( T 110-340)--------------------------------------------------------------------------------------
From: [email protected] [mailto:[email protected]]Sent: Saturday, October 08, 2011 8:25 PM To: seoulhostel Subject: Re: SeoulHostel Reservation
Thanks. But there's some correction, I only need 3 nightsstay from 27-30 oct 2011. So the payment amount should be 60000 X 3 night X 1Room = 180000 won right? This booking is CONFIRMED. TQ Sent from my BlackBerry® wireless device viaVodafone-Celcom Mobile.
From: "seoulhostel"<[email protected]> Date: Sat, 8 Oct 2011 19:18:41 +0900 To: <[email protected]> Subject: Seoul Hostel Reservation
Dear Sir / Madam, Thank you for Email. Your reservationis confirmed .If there is anything you need to change, please let use know assoon as possible. ** 'Re-confirm' is required. ** you need to re-confirm 3-4days before your check-in day. ** after fixed your arrival time to here, let usknow it when re-confirm. Regards, Haley -------------------------------------------
Name : XXX Email : [email protected] : Malaysia Phone : XXX -------------------------------------------
check_in : 2011.10.27 check_out : 2011.10.31 ( 4 NightStay ) room_type : TWIN Room total_room : 1 Roomtotal_person : 3 person arrival time to airport : 0630am Flight number : D72686 ------------------------------------------- Total Charge : 240000 won Twin60000 won 60000 X 4 night X 1 Room = 240000won-------------------------------------------
--------------------------------------------------------------------------------------------------We accept Korean Cash Only on check-inPay All in advance when check-in. No Credit Card---------------------------------------------------------------------------------------------------Check-In : 14:00 ~ 24:00 ( Early check-inmay be available by room condition ) Check-Out : 10:00Office hour : 07:00 ~ 02:00** After the Check-Out,Baggage Keeping Service is available. ** After the Check-In ( orRemittance), No refund in any reason. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------= SEOUL HOSTEL = Website : www.seoulhostel.net Email :[email protected] Phone : +82-2-3673-3671 ( in korea ,02-3673-3671 ) +82-16-208-4474 ( in korea , 016-208-4474 ) mobile. Address : 53 Ikseon-dong, Jongno-gu, Seoul Korea ( T 110-340) --------------------------------------------------------------------------------------
AKU TEKANAN!! HOTEL LAIN YG AKU MAIL SEBELUM NI SEMUA KATA DAH PENUH....!!! DEYMMM |