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bagaimana dgn kerja ini:tq::tq::tq: |
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Call centre officer...
kalau dengan syarikat telekomunikasi...
ko kena jawab call yang berkaitan ngan pelbagai permasalahan yang dihadapi oleh pengguna yang call ko..
honestly my experienced sebagai CSO (customer service officer) kat Singtel (s'pore telecom)
kena jawab segala call yang masuk.. ada sistem dia.
mostly about telecomunication problem cam coverage, gprs setting, loyalty, all value added services such voice mail, reset password.. ada problem kat oversea.. dan seterus nye.. mmg banyak karenah..
ko kena sabar..
so tugas ko, solve problem diorang... consult diorg.. benda ni ko akan di bagi training.. no need to worry..
mengadap komputer sbb nak access system..
most important must be patient.. walau kena maki ke, ape ke..kena sabar... customer is always right..
kena meet target.. how much calls/day...
kena follow up case..
but at same time, ko leh improve ur communication skills..
setakat nak amik pengalaman, ok lah... depends kalau serasi, leh teruskan... |
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Originally posted by sweetlips at 2-11-2006 02:29 AM
Call centre officer...
kalau dengan syarikat telekomunikasi...
ko kena jawab call yang berkaitan ngan pelbagai permasalahan yang dihadapi oleh pengguna yang call ko..
honestly my experienced seb ...
:setuju: |
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betul ke org kata kalau dh start masuk lubang keje call center ni... sampai bile pon takleh nak cari keje lain...
takkan lepas dr keje call center jugak?maksudnye ko akan susah nk dapat keje yg bukan call center....itu dr pengalam kengkawan aku la... |
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Originally posted by thelauncher at 2-11-2006 11:26 AM
betul ke org kata kalau dh start masuk lubang keje call center ni... sampai bile pon takleh nak cari keje lain...
takkan lepas dr keje call center jugak?maksudnye ko akan susah nk dapat keje yg bu ...
ade pro n con la keje call center ni..
pro nyer, kat mesia call center ni kira baru gak.. pastu x yah susah2 blaja 5-6 tawun.. asal ko nyer english bagus.. gaji bleh tahan ler, walau x sampai 4-5k... tapi ini depends pd ko nyer post.. kat call center ade camacam post.. dari exec2 yg jawab call, team leader, ops, training.. etc etc.. so gaji pon begantung pd nie gak.. but once ko dah join, after that u can work ur way up..
cons nyer pulak, klu ko dah blaja engineering bertahun2... mmg la rugi klu tetiba ko terjun lam call center nih, unless ko mmg minat...
xperience aku.. memula masuk call center coz xde option len.. now nak masuk tawun ke-3.. alhamdulillah..kira puas ati gak la.. merasa gi oversea utk train org.. dpt allowance beratus2 sehari.. tiap tawun kompom performance bonus.. job satisfaction pon ade coz aku mmg jadik suka pulak, walupon masa start dlu x terpk akan stay lama camni..
sori ler terpanjang pulak aku membebel.. :nyorok: |
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8u8u...ko keje keje call ctr mana eh?... |
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Originally posted by thelauncher at 2-11-2006 11:26 AM
betul ke org kata kalau dh start masuk lubang keje call center ni... sampai bile pon takleh nak cari keje lain...
takkan lepas dr keje call center jugak?maksudnye ko akan susah nk dapat keje yg bu ...
tak jugak...
depends... |
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Originally posted by IDMJ at 2-11-2006 03:56 PM
8u8u...ko keje keje call ctr mana eh?...
aku kat cyberjaya.. tp dah tender resignation smalam.. heheh.. nak masuk tmpt len plak.. call center gaks.. |
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Reply #9 8u8u's post
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cyberjaya?? hsbc?? ocbc?? :hmm: |
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Originally posted by ecomoda012 at 3-11-2006 09:47 PM
cyberjaya?? hsbc?? ocbc?? :hmm:
:nyorok: err.. hsbc..
ko laks? |
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Originally posted by 8u8u at 3-11-2006 02:11 AM
aku kat cyberjaya.. tp dah tender resignation smalam.. heheh.. nak masuk tmpt len plak.. call center gaks..
aku pun baru resign dari singtel.. tender gak..
nak try consultant.. |
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Originally posted by 8u8u at 4-11-2006 12:36 AM
:nyorok: err.. hsbc..
ko laks?
opposite building....e**...aku bukan call center...tp kat sini ade gak call center |
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Originally posted by 8u8u at 3-11-2006 02:11 AM
aku kat cyberjaya.. tp dah tender resignation smalam.. heheh.. nak masuk tmpt len plak.. call center gaks..
cam ner working environment kat hsbc ni? ok tak kalo tuk bina kerjaya kat sini |
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Originally posted by ecomoda012 at 6-11-2006 09:56 PM
opposite building....e**...aku bukan call center...tp kat sini ade gak call center
EDS ke?
opposite EDS tak silap aku DHL... |
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Originally posted by goyangpinggung at 7-11-2006 11:22 AM
cam ner working environment kat hsbc ni? ok tak kalo tuk bina kerjaya kat sini
environment mmg happening giler... walupon ko keja timing pelik tapi ko xkan boring coz ofis meriah...
in terms of membina kerjaya, mmg ko bleh byk timba pengalaman kat sini coz sumer staff akan dpt training..segala jenis training dari fraud, money laundering, absence mngmt, leadership, cust service skils.. etc,etc,etc..
then ko bleh blaja byk cara2 mngmt coz kat sini dorang mmg byk bagi exposure to staff..
yg penting ko rajin.. coz it's not gonna come rolling to u..
sesapa yg tingin, anto je resume / walk in lagi bagus kat situ.. dorang mmg recruit staff all year round.. |
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Originally posted by 8u8u at 7-11-2006 05:27 PM
environment mmg happening giler... walupon ko keja timing pelik tapi ko xkan boring coz ofis meriah...
in terms of membina kerjaya, mmg ko bleh byk timba pengalaman kat sini coz sumer staf ...
tq for info.. |
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akum...ada sesiapa tau mana-mana keje kosong for customer service especially in call centre. saya nak tolong carikan untuk tunang saya. dah setahun dia menganggur...last keje kat ING insurance. kalau ada dgr mana-mana company tawar keje, bagitau saya yer. minta tolong sesgt dgn kekwn semua. nak tanya sikit, kalau kita pergi terus ke mana-mana company n tanya any position available, boleh tak? saya lom penah cuba agi...tapi kalau sesiapa ada pengalaman minta keje mcm tue, leh cita sikit tak..? |
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Originally posted by thelauncher at 7-11-2006 04:37 PM
EDS ke?
opposite EDS tak silap aku DHL...
EDS :cak:
Originally posted by badgurlz at 13-11-2006 01:18 PM
akum...ada sesiapa tau mana-mana keje kosong for customer service especially in call centre. saya nak tolong carikan untuk tunang saya. dah setahun dia menganggur...last keje kat ING insurance. kal ...
try HSBC cyberjaya...opening sepanjang thn..starting fresh grad 1.8k...call center VADS kat TTDI utk tmnet...starting dlm 1.3 |
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Category: Belia & Informasi
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Post time 31-10-2006 11:35 AM
变色卡
