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Tune Money holding my money!

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Post time 26-9-2008 01:13 PM | Show all posts |Read mode
Ni nak cerita ni... pada hari ahad (sept 14) aku reload money dlm tune card via FPX. Lepas tu, FPX buat hal.. dia dah tolak duit daripada bank, tapi tak masuk dalam account tune money aku. Call Tune money hari ahad tu jugak, dia org kata memang ada problem, lepas tu akan rectify.

Hari Isnin tgk, duit tak masuk lagi. Call sekali lagi TuneMoney ni.. dia suruh emailkan resit from the FPX transaction which aku email immediately.

Hari Selasa tgk, tak der jugak. I call balik. Lepas tu kata IT department tak release lah, account department tak masukkan duit lah all sort of things.

Now, dah seminggu lebih, nak masuk duit minggu dah tune money ni dok simpan duit aku. Apa diorg buat pun tak tau lah. Aku call tiap2 hari.. sampai rasanya dgn semua customer service agent dia dah kenal aku.

Dahlah masuk byk tu, RM500 sebab ingatkan nak belanja utk raya, nak beli baju kat parents, diri sendir and all that. Now, hampeh.. satu sen pun tak nampak duit aku.

Aku rasa dah melampau dah ni. Aku rasa duit tu klu biar dalam bank pun dapat jugak interest. Ni nak raya dah.. aku nak pakai duit.

That's it lah... i was a proud user of Tone Money ni. Hampir dah nak ambik insurance dgn diorg. Lepas jadi macam ni.... kirim salam lah. I am extremely disappointed.

Ni dah byk bersabar dah ni. :@ So nak mintak pendapat, sapa2 yg boleh bagi advice dari sudut legal tak? Boleh ker complain kat jabatan2 yg berkenaan.
Thinking of taking this matter to the next level.

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 Author| Post time 29-9-2008 06:47 AM | Show all posts

Reply #1 adk's post

akhirnya... setelah dekat dua minggu... masuk dah jugak duit aku ni... tapi dah too.. now kena fikir macam mana nak keluarkan balik duit tu utk bayar barang2 yg dah aku beli dengan credit card...
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Post time 6-10-2008 12:51 AM | Show all posts
loh sian ko
ms memula prob tu apsal x contact jer trus ceo dia tu
ceo dia tu rajin gak
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