Customer Service Executive – Medical Centre (RM 1800.00- RM 2200.00 )

JOCHIN

Customer Service Executive – Medical Centre

Location: Shah Alam Space U8

Open Gender & Open Race

Job Description

• Attending     to inbound calls coming in through the dedicated toll free line.
  
• Attend     to customer enquiries and complaints and provide appropriate resolution     services in a consistent and professional manner.
  
• To     meet service targets by achieving both service and productivity level by     ensuring all inquiries are answered.
  
• Liaise     with technical team on quick and efficient resolution of customer issues     and queries.
  
• Candidate     with knowledge in handling Guarantee Letter (GL) issuance is added     advantage.
  
• Result     oriented with sense of urgency, co-cooperativeness & eagerness in     ensuring efficient teamwork in delivery excellent services to clientele.
  

Job Requirement

• Minimum SPM/”O” Level qualification
  
• Min 1-2 years working experience in Third     Party Administration (TPA) / Call centre and hospitality industry is added     advantage.
  
• Good communication skills.
  
• Must be PC literate and meticulous with     details.
  
• Must be able to read and write English &     Bahasa.
  
• Has a pleasant disposition and clear intonation     over the telephone.
  
• Able to work in fast paced environment,     independent, customer focused, result oriented & disciplined.
  
• Willingness to work late/ On shift/ work as     /when required
  

Remuneration     Packages :

• Basic     Salary RM 1800.00- RM 2200.00
  
• Shift     allowance RM 150.00 – RM 250.00
  
• Attendance     Allowance : RM 100 ( 100% attendance without EL and/Or MC)
  
• Overtime     : Entitle
  
• Working     days : Based on Shift ( 5 days /week [ Including Sat, Sun & PH ]
  

Benefits

• Career development
  
• Annual Leave
  
• Overtime
  
• Medical and     Insurance
  

If you feel interested,please email your resume to [email protected] or call/whatapps 012-320 4890.Thank You!