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IT Support Technician (Pulau Pinang)

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Post time 7-10-2012 11:34 AM | Show all posts |Read mode
IT Support Technician (Pulau Pinang)

  • Responsible for the installation, repair and preventative maintenance of personal computers (PCs), networks and related systems.
  • Performs all installations, configurations, upgrades and backups of software (i.e., Microsoft Office, Windows NT, Windows xx) and hardware applications at end user locations. Troubleshoots a broad range of software and hardware failures and identifies network problems when they relate to PCs.
  • May assist Network Administrator with troubleshooting of networks.
  • Escalate problems/requests clearly to 2nd level support/development team or service providers
  • Provide 24/7 support on rotational basis

  • Candidates must possess at least a Professional Certificate, Diploma, Advanced higher/Graduate, Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Required language(s): English, Bahasa Malaysia
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Senior Executives specializing in IT/Computer-Hardware or equivalent.
  • Must be adept at handling multiple assignments and be able to operate in a diverse cross-functional team.
  • Solid experience required with Software Deployment Tools, and Desktop troubleshooting Tools.
  • Must be a team player with excellent oral and written communication skills.
  • MCSE (Microsoft Certified Systems Engineer) or other technical certification is an advantage.

Contact: Steve 016-2614500


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